Safety
Your Safety is Our #1 Priority
RUNN8's focus is and will always be the safety of our passengers and drivers.
Customer Safety
- All passengers will have to adhere to the road rules before the driver can move. This includes fastening of seat belts; respecting the driver; not distracting the driver.
- A time stamp and signature by a parent, guardian, coach, and/or team representative is required for every pickup and drop off.
- Pick up and drop offs will be door to door, thus ensuring the safety of every child, to and from his or her practice/game; to make sure no child will be lost or left behind.
- Each car will be equipped with a camera that records the car's activities.
- Drivers must complete an online vulnerability assessment before being hired.
- Drivers must provide a vehicle abstract from Service Ontario before being hired.
- All parents will be sent a full driver profile before their child is picked up (picture, make and model of the car, driver ID #, phone number).
- All drivers will have additional insurance that will be covered by RUNN8 to ensure the safety of the driver and the passengers.
- All parents will be given emergency contact information for the dispatcher and driver
- Drivers need a written or electronic signature from a parent, guardian, coach or designated team representative to acknowledge that the child has been picked up and or drop off.
- Drivers need to meet all the kids at the entrance of their home or designated location. A facility, field one or specified location.
- No passenger will be dropped off at any other location unless specified by the parent and confirmed by RUNN8 personnel.
- Your personal details will remain private. We use technology in order to communicate but no personal information will be used in any capacity other than intended.
- While driving with RUNN8 all passengers are covered by insurance that's maintained by RUNN8.
Driver Safety
- All Drivers are verified by Ottawa Police services.
- All Drivers must successfully pass our safety standard process.
- All drivers will be subject to a road evaluation with one of our experts.
- Drivers' information will be stored for security purposes and not be made public.
- All drivers will have an emergency contact for all situations.
- Each car will have an identifiable "kids on board" RUNN8 logo.
- All of our employees must meet the federal and provincial legal requirements to drive, BEFORE our internal investigation is administered to ensure confidence and reliability throughout RUNN8.
- A driver can have 1 passenger for each seat belt available in the shuttle.
- RUNN8 is a fully insured shuttle service.
- All RUNN8 drivers are fully insured in order to drive for our service.
